NDIS Audit Explained: Verification vs Certification for New Providers
Navigating the NDIS audit process can seem daunting, but understanding the difference between verification and certification audits will help simplify things significantly. At Provider Partners Consulting, we’re here to clarify each audit type and provide helpful tips to prepare effectively.
What is an NDIS Audit?
An NDIS audit assesses whether your business meets the required NDIS Practice Standards to provide safe and high-quality support to participants. The type of audit you'll undergo depends on the services you plan to offer.
Verification Audits
Verification audits are typically required for lower-risk services such as therapeutic supports, assistive technology, or home modifications. Key features include:
Document Review Only: Usually involves submitting evidence electronically.
Shorter and Simpler: Less extensive and quicker compared to certification audits.
Essential Documentation: Insurance, worker screening checks, qualifications, and basic policies.
Certification Audits
Certification audits are necessary for higher-risk services involving direct care, such as personal care, community participation, or behaviour support. Key aspects include:
Two-Stage Process:
Stage 1: Document review to check readiness.
Stage 2: Site visits (or virtual audits), interviews, and detailed assessment of practices.
Comprehensive Evaluation: Extensive policies and procedures, participant-focused systems, and evidence of operational readiness.
Tips for Preparing for Your Audit
Know Your Audit Type: Understand clearly whether you require verification or certification.
Complete Documentation: Ensure policies, insurances, worker checks, and training are fully documented and easily accessible.
Prepare Staff: If undergoing certification, prepare your staff for potential interviews or site visits.
Seek Support if Needed: Engaging a consultant can simplify preparation and ensure readiness for your audit.
Still choosing your service types? Learn how to pick the right NDIS Registration Groups for your business.
How Provider Partners Consulting Can Help
We streamline your audit preparation by:
Clearly identifying your audit requirements based on your chosen services.
Helping you develop and organize necessary documentation and processes.
Preparing you and your team for successful audits, reducing stress and complexity.
Ready for a Stress-Free Audit?
Contact Provider Partners Consulting today and ensure your NDIS provider audit is straightforward and successful!
