How to Get Your NDIS Worker Screening Check in Victoria (VIC)
If you’re starting work in the NDIS sector in Victoria, you’ll need an NDIS Worker Screening Check before you can begin in a risk-assessed role. This check helps ensure that workers don’t pose an unacceptable risk to people with disability — and it's a requirement for many roles under Victorian and national law.
In this guide, we walk you through how to apply, what documents you’ll need, how much it costs, and how long it takes in Victoria.
📝 What Is the NDIS Worker Screening Check?
The NDIS Worker Screening Check is a national clearance for workers who provide NDIS services and supports to people with disability. If you work (or plan to work) in a risk-assessed role with a registered NDIS provider, this check is mandatory. Some unregistered providers may also require it.
🔍 How to Apply in Victoria
In Victoria, the process is completely online.
Apply through the Service Victoria portal:
Go to Service Victoria by clicking here
Log in or create a Service Victoria account.
Fill in your personal details, address history, and employer information.
Verify your identity online:
Upload or validate 3 identity documents using the digital identity check.
You may be asked to take a live photo using your device.
Pay the application fee online.
Your employer must verify your application:
The NDIS provider (or participant, if self-managed) will be notified and must verify your engagement via the NDIS Worker Screening Database.
Wait for the screening outcome:
You’ll be notified by email once your application is assessed.
📄 What Documents You Need
To verify your identity, you’ll need:
1 Commencement of Identity document (e.g. birth certificate or passport)
1 Primary Use in Community document (e.g. driver licence, Medicare card)
1 additional identity document (can be from either category)
If your documents show different names (e.g. due to marriage), you’ll also need proof of name change.
For more info on ID requirements click here
💰 How Much Does It Cost?
Paid workers: $131.60
Volunteers: Free (must be in a genuine volunteer role)
For more info on fees click here
⏳ How Long Does It Take?
Most applications are processed within 3 weeks after employer verification.
If you have no criminal history, it may be faster.
If there’s “assessable information” (e.g. a criminal record), it may take longer.
Manual (paper-based) applications take longer than online.
Note: The clock doesn’t start until your employer verifies your application.
🔐 Key Tips to Remember
Clearance is valid Australia-wide for 5 years.
You’ll receive email confirmation — no physical card is issued in Victoria.
You can’t begin work in a risk-assessed role until you receive clearance.
You must be engaged or about to be engaged to apply — you can’t apply “just in case.”
📣 Need Help With NDIS Compliance?
We help providers and workers stay compliant, confident, and in control. Whether you're just starting out or scaling up your team, we offer expert support, tools, and ready-to-go templates to help you stay audit-ready and stress-free.
👉 Contact us or visit our NDIS resources page to learn more.
